Clearview Medical Imaging - Fairfield, New South Wales

Luis L. M.

In reviewing a medical imaging lab, it's crucial to highlight both the technical capabilities and patient care aspects. While the lab may have advanced imaging technologies and skilled professionals, the interpersonal experience is equally important. Unfortunately, if the ultrasound technician exhibits poor attitude, impatience, and insensitivity towards elderly patients, it significantly detracts from the overall quality of care.
Such behavior can lead to discomfort and dissatisfaction among patients, especially those who are already vulnerable due to age-related challenges. Addressing these issues through training in empathy and communication is essential for improving patient experiences.

Hopefully action will be taken to avoid these disappointing situations that make the place a negative and stressful experience.

thao T.

Today I had my 20-week pregnancy ultrasound at Clear View Medical, and as a first-time mom, I was really looking forward to this experience. Unfortunately, it was far from what I had hoped for. The man who performed the scan was extremely rude and had a terrible attitude. He kept insisting that I hadn’t drunk enough water. His comments made me feel judged and uncomfortable, the way he conducted the scan was far too rough. He pressed down hard on my belly, which not only made me feel uncomfortable but also caused pain. I left feeling hurt and stressed. As an expecting mom, I really hope Clear View Medical addresses this issue. No one should have to go through such an unprofessional and unpleasant experience, especially during such an important time.

Spencer S.

My elderly Father had to get some X-rays done for his upper left chest and left shoulder.His mobility was an issue (wheelchair bound) and the 2 Ladies in the RAD section went above and beyond to not only make Dad comfortable but also make the whole process easy.The 2 Radiologist's empathy and positive attitude during the whole process really restored my Faith in humanity.Thank you again for going above and beyond for Dad.
God Bless 🙂♥️

kim N. T.

Went here for ultrasound 3x but still can't be done. They say I don't drink enough water? 1 litre and still NOT enough water?Anyways don't go here, waste time and energy. Go to truescan Cabramatta, more experience and gets job done in one go.
Ridiculous place and waste time.

Ellia S.

Amazing staff, lots of parking, quick service, recommended by my dr .

Yram

Staff are genuinely helpful and concerned about their patients, especially to the one who did my ultrasound last week . He deserves 5 stars.
Highly recommended.

Elly N.

So dissapointed about my ultrasound today.
It was done by a male doctor (Lebanese). This is my first time here doing the morphology scan of the week 19+, and this is my first scanning without any explainations, any talking. The whole time the doctor was silent. No explain his name, what part of the baby he is scanning till we have asked.
He gave us an advanced appologies that he got an urgent call, he will take it of no matter what. We were fine. After 15 mins on his phone, we expected that we can have a proper scan, giving information of the baby. But no at all. Till we asked if everything is alright. He just simply said " yeh everything is okay. The result will be sent to the doctor next day. Thank you bye". Thats all for the whole time of scanning.

Not even knowing my baby size, weight or some other information if possible.

As this is my first time being a mum, I dont think people have a regular scanning every week. So my partner and I have been waiting for few weeks to see the baby, but no information is given. There was only one tv scan and only face to the doctor. No extra screen for us. Till we ask if we can see. The whole time he just scan and snip the infor. No talking no explaining.

I would be giving to him no star and would not recommend to anyone at all👎👎👎

Filiz A.

Best by Far radiology practice in Fairfield. Evertime I go I am so happy with the service. When I have injections the radiologists and admin staff. I had an appointment today. Fantastic once again.