Miami Village Medical Practice - Miami, Queensland

Address: Shop 14/110 Mountain View Ave, Miami QLD 4220, Australia.
Phone: 755207777.
Website: miamivillagemedicalpractice.com.au
Specialties: Medical Center, General practitioner, Physical therapist, Psychologist.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointments recommended.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Miami Village Medical Practice

Miami Village Medical Practice Shop 14/110 Mountain View Ave, Miami QLD 4220, Australia

⏰ Open Hours of Miami Village Medical Practice

  • Monday: 8 AM–4 PM
  • Tuesday: 8 AM–4 PM
  • Wednesday: 8 AM–4 PM
  • Thursday: 8 AM–4 PM
  • Friday: 8 AM–4 PM
  • Saturday: Closed
  • Sunday: Closed

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👍 Reviews of Miami Village Medical Practice

Miami Village Medical Practice - Miami, Queensland
Doug
1/5

Worst clinic ever. The man at the reception was very ironic and rude, he forgot to claim the Medicare rebate and I had to call the clinic 200x to make it done. The Doctor is also not great, always forgetting to give the referral for the tests and giving wrong advice about procedures for pregnancy. I think she changed clinics now.

Miami Village Medical Practice - Miami, Queensland
Luana R.
1/5

I would like to aware you all that the receptionist customer’s service Nichole is really lack of quality.
Unfortunately I was treated without respect.
She is not capable to LISTEN what I had to say and not able to attend what is requesting.

Plus that she left the customer on hold for 15 minutes.
I felt dismissed when she unkindly and abruptly ended the call without addressing my request.
when I called back to request her name she continued to be disrespectful and rude again. I told her I was going to complain about the way she just treated me and she answered with careless “go ahead, it’s fine”
I would like to know if it is the quality of customers service the clinic is aim to have or expecting any improvement. Thus I have to decide to continue my health care in this clinic or else where as I don’t want to face this kind of treatment.

Miami Village Medical Practice - Miami, Queensland
Fernanda M.
1/5

Shocking customer service, I have never seen a clinic to treat the patient so poorlyl. They were trying to blame everyone around them, even medicare, for a mistaken of theirs. The practice manager or owner is so rude and is not willing to solve problem, kept pushing for over a month until I called the clinic and refused to hung up until it was solved. The GP I saw was wonderful but thank God she has left that clinic. Do not go there.

Miami Village Medical Practice - Miami, Queensland
Shella M.
1/5

Nicole receptionist is the rudest person I’ve ever had to speak with. Hung up on me on two occasions. Told me to ring back and speak with someone else as she won’t help me. The practice used to be excellent but after new management service has fallen dramatically. So disappointed and disgusted in being treated and spoken to in such a manner.

Miami Village Medical Practice - Miami, Queensland
Noelle P.
5/5

I’ve been attending this clinic for about 8 years, since my first child. Dr. Houston is wonderful, he’s been looking after our growing family. Although I’ve seen a lot of the different doctors here, and all have been great.
The nurses, receptionists, & doctors know our family and always make us feel cared for. I cannot recommend it enough.
If one of my kids need urgent care the receptionists are wonderful, and always try to fit us in where they can. It’s above and beyond.

Miami Village Medical Practice - Miami, Queensland
jill E.
4/5

I wrote a review for this medical practice a few years ago and it wasn’t a very good one. Too many locums. So this is my new review. Even walking into the Clinic now the vibe is 100% better which is due to the new Receptionist Lorna who is a gem who treats every patient with respect, she even knows regular patients names. Regular Nurse Donna is also a gem.
The arrival of Dr Venu has drawn people, especially older people like me, back to this once busy Medical Clinic. He is another gem. I will now recommend this practice to my friends and family.

Miami Village Medical Practice - Miami, Queensland
sandra M.
1/5

The receptionist there is so rude - she must really hate her job, maybe she should retire so someone positive and polite can welcome patients. Despite having an appointment, I left as her manner was just so unacceptable. I have seen Dr Houston for over 20 years and Dr Patel is awesome - just wish I could bypass the receptionist!

Miami Village Medical Practice - Miami, Queensland
FrozenNotes
5/5

The Doctors I have seen at this practice, Dr Brad Keating and Doctor John Houston have been fantastic Doctors, Always feel at ease at this practice. Everybody is always pleasant here, the Staff and nurses always say hello when I'm in the waiting room. Now that Doc Houston has retired, I will have to find a new doctor, always hard to do unfortunately.

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