Sherwood Family Medical Centre and Skin Clinic - Sherwood, Queensland

Aroha M.

Dr Niazi is great. Kind and caring, but also very professional. She is patient with children too. She even recommended a great home remedy for my issue, which was very effective alongside medicine. I am almost pain free and it has only been hours.

Sophie L.

The doctor was almost 1.5hours behind schedule. Once my husband finally got in, the doctor was rather rude.

My husband had a raging fever for many days, sweating until his clothes were soaked, told the doctor both our kids have mycoplasma pneumonia and that my husband had the same symptoms. Instead of giving antibiotics, the doctor sent him to do a test which will take 3 days for results, then he has to come back to see the doctor. Ridiculous! It could have turned really serious!

The very next day, we rang to say my husband’s condition had worsened, but they still refused to do anything.

We ended up in an emergency clinic and the doctors there helped us with antibiotics straight away. Shocked that seeing my husband in that condition and given the circumstances, they didn’t do anything.

I would NOT recommend this clinic!

Georgia H.

I have heard great things about Dr Julia Nicholas, but the reception staff have for the second time ruined my experience. If you are going there for a mental health care plan, go somewhere else. When I came in this morning for my 8:30 appointment, she claimed that she called me saying we had to reschedule (understandable, things happen). However, the only contact I had from them was a text confirming my booking- I did not receive any call or had any message left (she claims she did). Not at all apologetic about this miscommunication, just said “not sure what happened there”. Keep in mind I had to specifically take time off work for this appointment, but she was super condescending when talking about rescheduling, and saying I wouldn’t get a mental health care plan on the first appointment (all of this I was aware of, and I explained to her). She just kept throwing dates at me, claiming how busy the doctor was, and I told her I was aware and had specifically taken time off work for this appointment. I ended up just leaving out of frustration. I came to this practice specifically for Dr Nicholas and not sure if I would come back. I hope that the receptionist (long red hair) would think a bit more carefully with how she interacts with patients, especially those who are trying to reach out about their mental health.

JJ P.

I have recently had shoulder surgery and as dr Nicholas had cancelled my appointment because of covid I had to see Dr Niazi who I knew is homophobic and won’t prescribe Prep. She would not give me pain medication and still charged me $80 and declined to give me a referral to the public hospital for treatment. No empathy nor any pain medication. The disrespect for my well being and then to charge me for her time is disgusting. Do not go here.

Venu S.

Our family of 4 has always been going to this hospital for Dr. Arooj Niazi. I can’t say enough about the care we have been receiving . They are so caring ,prompt and considerate with their approach. Recently my 5 yr old was diagnosed with ITP and since then their utmost care towards my kid cannot be put in words. Heaps of gratitude to Dr Niazi and the sweet receptionist lady Shai li is lovely.🙏

Leaf

Been there a few times now and haven't had an unpleasant experience. The reception and nursing staff were kind to me and so was the doctor. Don't usually get in to see the doctor at my exact appointment time but I have never waited what I would consider to be too long. Overall good experience and getting the medicar rebate instantly is nice too.

That J. G.

Booked an appointment for 9:50am and was still waiting at 10:20am. When I asked how long I was told there are still 4 more before me so it’ll be another 20-30mins. So that will be 1hr later than the booked appointment time. After less than 2hrs of trade.

Receptionist told me they were running 20mins late due to technical issues this morning. I mentioned it’s 1hr late and she said the doctor always runs late.

She offered to rebook of course, but how does that help?

Seems like they double and triple book timeslots with no regard for anyone else’s time to ensure their day is jam packed with patients.

Only go if you’re absolutely desperate and are willing to wait forever.

Edit: now been waiting 1hr 10mins after schedule time. Still waiting.

Rupert M.

Dr Julia Nicholas is competent and efficient. The reception end of the practice could learn some better people skills. I don't deserve to be treated like a nuisance when I ask a question.