headspace Camperdown - Camperdown, New South Wales

Masha S.

Such a nice place, very cozy environment, everyone is very nice and welcoming.
They have plenty of social groups that are nice to attend 🙂

Lisa L.

I went to them seeking help for fairly involved childhood trauma issues that I didn’t understand and the psychologist gave me rudimentary ACT. They also recommended I give my data to a project they were working on with no follow-up about how it would be useful to me. That suggests to me that Headspace isn’t a place where mental health professionals invest their energy long-term but an is rather interim while they’re working on other projects.

I think the more informed thing for the intake worker to have done would be to recommend me a trauma-informed therapist, even if it meant going elsewhere. Not to undermine their expertise, but they did admit that they they didn’t really know what action to recommend I take.

The receptionists were friendly and easy to work with, though.

Gabriel A.

(2019) After being with the service for a matter of years, I was discharged without being told after missing an appointment. Upon talking to my psychiatrist (Dr Lee) on the phone, they advised I was unable to use the service for a number of reasons - but ultimately because I wasn't in their catchment area. My address had not changed since my last engagement with them. An official complaint then caused them to tell me my time as a client had expired. On obtained records, it's listed that missing an appointment was the actual reason.

I've been served by a number of community mental health services, but none have shown the level of client disregard as the doctors here. I would strongly advise against attending Headspace Camperdown, having been left feeling hopeless and with no support during an already frightening time - without referral or even an honest explanation. If your engagement is not 100% every day, maybe avoid Headspace and explore other options where doctors are more accountable or outcome-focused.

My real thanks to the amazingly strong-willed nurses, psychologists and admin staff here who are always on the front line of mistreated patients' grievances - and still treat people with patience, humility and mutual respect.

Involved staff:
Vicki Lee (consultant psychiatrist)
Charles Passmore (trainee reg. psychiatrist)
Management Team

Tilda C.

Life changing support I had with Dr Catherine Choi and the social workers.
Highly recommend. First doctor out of 15 doctors I’ve seen in Sydney to actually help and validate my experience. Can’t thank them enough.

Wren M.

i’ve been going to headspace for coming up on a year now, and it’s been really helpful. Most of that time i was seeing a psychologist [Shriya] who was so lovely and gave me very valuable guidance while i was doing pretty badly. It takes a long time to find good therapists so i’m really glad i was placed with her. Headspace is a great place to start if you’re looking to get some mental health support. Good luck out there <3

Claire H.

I wish public mental health services were better in this country but they are not they really are not. In October/November of last year I was denied access to a psychologist because I was already seeing a councillor which I knew was super unhelpful, she didn't change my problem thinking patterns which upon reflection is what I needed- I needed a therapist trained in CBT. The woman who did my assessment was honestly just rude she got mad when I said no to her offer of joining the study club! I could barely leave my house LOL a study club would have been so much heLp!!!! Oh and yes a study club would have been super helpful for my PTSD which was diagnosed in one of the wards I stayed in :))

This lead to two serious suicide attempts which I am very lucky to be alive from today. I'm glad when I moved back to Brisbane my parents could afford to pay for a well trained clinical psychologist who did what I needed. Not everyone can afford that though, I am in a place of privilege and I can't even begin to imagine the quantities of young people who are being let down by this system. I have a dear friend up in here in Brisbane who lost someone very close to her. She too was rejected by headspace and passed away.

I know there are probably some amazing psychologist here but I'm going to let it be known headspace has some major systemic issues which needs to be sorted. If this is a young person's ONLY option you'd hope it be a good one!

Andre B.

Referred to Headspace after a second or third hospital visit due to a breakdown. Got assessed by a very nice lady, got told I was going to be taken care of, then about a week later I was told I couldn’t be helped, due to an administrative error, or I had used up my 10 sessions for the year already. Not nice to be told (yet again) that you’re going to be helped, and then it doesn’t happen. A waste of time, and unprofessional. This was in 2016.

Leanne L.

I’m lucky enough to have met some very helpful staff and great support from the system. There were some unfriendly staff that I experienced but they have left. I’ve been attending headspace camperdown for at least a year and they have helped me a lot