Centacare FNQ - Cairns City, Queensland

Address: 22/34 Aplin St, Cairns City QLD 4870, Australia.
Phone: 740440130.
Website: centacarefnq.org
Specialties: Social services organization, Counselor, Family counselor, Mental health service, Aged care.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Centacare FNQ

☎️740440130

⏰ Open Hours of Centacare FNQ

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

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👍 Reviews of Centacare FNQ

Monkey M.

5/5

Although unrelated to Centacare FNQ from a customer perspective, I would like to convey my positive impression of two people that work there, anticipating their values align with the broader organisation.
We were walking past their office when my mother beside me took a tumble, hurting her arm. A staff member who witnessed her fall came out to make sure all was OK, graciously ushering us into reception. Her colleague provided us with a complementary water and the time needed to figure out what to do next. I would like to thank both individuals for their considerate actions. They did not need to involve themselves, but chose to. They are both excellent ambassadors for Centacare and the work they do.

Yiskah D.

5/5

Today was my first appointment for counselling at Centacare FNQ and I must say that I felt very comfortable engaging with them. I can see this doing me a lot of good in the future and I am in a good enough place mentally, to be able to work with them properly now.. (Which I have not been in the past.) So here's to the start of something new and working towards growing into a mentally stable version of myself.

Koedee M.

5/5

A Great Big Thank You to all the lovely people that put in their time and effort to help support the community and people struggling through hard times like myself. They are angels of Life! It is because of Centacare that I have a new lease on Life! They helped me get my children into a safe secure home and find happiness again. Thank you everyone at Centacare for remembering that we are all Human and taking the time to care! Xoxo

Kristina P.

5/5

Amazing service with fabulous, caring, knowledgeable and highly professional Counsellors. If you have previously had a negative experience with counselling as I had, try this place. They are different. I have seen 2 Counsellors here and they are both fantastic and their assistance is life changing.

Kate B.

1/5

Despite being assured I would receive assistance I have just been fobbed off continually since and lied to. NO! My contact at the Womens Centre had not been trying to get in touch with me at all, you fobbed me off yet again with that one. Highly unprofessional and I will be going to a higher authority about this.

Shameer F.

1/5

highly unprofessional, had 3 appointments cancelled. for one of the appointments i was already at reception. the 2 other appointments people called in sick so the appointments were cancelled.

barrie S. S.

5/5

The centrecare organisation is a fantastic, helpful centre that deserves a lot of appraisal and encouragement from everyone, thank God The are there.

Michelle H.

1/5

Although I know this is not the fault of staff, the transition of aged care assessments to centacare is not being well managed. I am an aged care navigator, and supporting multiple people who have had their assessments either 'lost' or 'transferred' to centacare by the system. I've now been on hold for 40 minutes waiting to speak to someone in the single assessment team to understand where these assessments are at. Our older loved ones are innocent victims of a poorly managed transition to single assessment services. We need to be better than this.