Beerwah Family Clinic - Beerwah, Queensland

Rene H.

The doctor is great but the admin staff are completely incompetent! My husband asked for a urgent medical report to completed by the doctor. 1 weeks ago. We called 3 times asking for an update and the admin staff kept saying they would check with the doctor. Get a phone call from them today (Friday) asking for payment. We asked when the form was completed and the admin staff said it was already completed by the doctors on Monday but couldn't send it without payment. All those times my husband called asking for an update, not one of thoae admin staff told him it required payment. They delayed us by 1 week because of their incompetence! Extremely unprofessional!

Philip L. H.

I visited this practise last week for a chest cold and was presecribed anti biotics, ventolin and pregnasone which is a steroid and i am asthmatic. A test was completed which came back negative for covid, influenca etc 2 days later. I followed the process of the prescribed medication and felt much better but a slight chest infection remained which i know will be gone with a renewed script. I arranged a telephone appointment to renew the anti biotic script and avoid the consultation fee because this practise doesnt bulk bill. The female Doctor i spoke to after waiting for my telephone appt after time asked me the normal questions which i answered honestly. The Doctor only wanted me to visit the clinic which i do not need to do so they can get the money off the patient as they will not bulk bill unless you have a concession. This Doctor refused to provide me what im asking for to get better which is completely unreasonable stating that her license was responsible for perscribing anti biotics and without visiting the surgery to complete a test i was already tested for proves this Doctor is purely revenue raising and less concerned about a patients well being. It didnt concern them to administor an experimental drug for a mild to medium flu ie: Covid 19 with 140000 cases in Australia alone of injection injuries as of December 2024. Yet a prescription for a mild chest infection that has already been diagnosed that is nearly gone becomes a license issue for the Doctor all of a sudden. I do not recommed such incompetence purely focused on money because a phone consultation for a script renewal will not generate revenue. Greedy and authoriarian who should not be licensed or helping people get well. If my chest infection gets worse before my booked phone consultation next Monday with the original doctor I saw then i will be making a formal complaint for ignorance and ignoring a patients request for malpractise and disregard for a patients well being. I have had a chest cold several times in my 52 years and I have never been given resistance to have anti biotics EVER. I wasnt asking for valium, oxycodine, riddelin, it is anti biotics and yet she felt the urge to be greedy and authoriatrian. Extremely unprofessional.

Tahlia O.

Have been here once before for my husband and had great service, especially from the lovely doctor he saw. But today, it couldn’t have been any worse! We had an emergency episode with my 3 year old and was a couple minutes down the road so took her straight here. They close between 12-1pm, I tried calling and no answer which was fine, we knocked on the door loudly around 5 times with a screaming 3 year old. When finally, the receptionist peeps around the corner then walks away. 5 minutes later she comes back and sits at her desk with a coffee right infront of us (while we still were knocking at the door!) avoiding eye contact with us. Finally 1pm hits and she opens the door. I walk in and say straight away there was a reason why we were knocking so much! She would have seen our screaming 3 year old before she opened the door. Then we have to fill out a medical form, of course, then the doctor takes in their other patients before they see our child. I honestly can’t believe this. How POOR of this practice in every way. We finally seen the dr, who Im not even going to bother commenting on. Anyways, we ended up in hospital this afternoon with our little one. Thanks for the terrible experience guys. I hope this feedback gives you something to work on.

Melissa F.

I took my son to see Dr Zia for an ear infection on a Sunday. He gave me drops for his ear and said there was nothing much to see.
My son was in worse pain by Monday morning so I took him to see a GP at MyLcalDoc where I found out he had a protruding eardrum that was about burst - I was furious we started him on oral antibiotics and prayed that his drum didn't burst.

Pathetic Drs. I wouldn't touch that clinic again not even for an urgent appt.

Glad I fought about the ridiculous outrageous price for a child's consultation on a weekend and had it BB and let's not get started on how filthy the waiting room is either 🤮.

Chartruse P.

Expecting patients to pay another $90+ to get results which takes 5min that's over $1000 an hour. Yes they care about money not your health. The doctor was thorough but don't expect quality service from the desk.

Alejandra M.

I recently visited Beerwah Family Clinic for my baby's vaccinations, and I couldn't be more impressed with the level of care and professionalism we received. From the moment we walked in, the nurses and Dr. Sanjay made us feel welcome and at ease. They were incredibly friendly and gentle with my baby, ensuring the process was as smooth and painless as possible. Their expertise and attention to detail were evident, and I felt completely confident in their care. I highly recommend Beerwah Family Clinic to any parent looking for a reliable and compassionate healthcare provider. Thank you to the entire team for making our experience so positive!

Mel E.

Love my doc here but very long wait times for docs and today, nurses for a health check. What's the point of making an appt when they're always late? We have lives and other appts too. It would be nice on check in to know how far behind they are so we have the option to wait or leave. I travel 45 mins to get here and then sit twiddling my thumbs for 30+ minutes. If I hadn't travelled so far I would have walked out by now.

Libby T.

Doctor was 20 minutes late because he was out for lunch! Didn't make any effort to listen to my daughter and examine her properly - just glanced in her throat and prescribed antibiotics. She got worse and I ended up taking her to another Doctor 2 days later who took swabs, blood tests, full history and diagnosed her properly, listening to her and taking time to answer her questions. And to think they both get the same Medicare fee - totally unfair to the Dr that takes his duties seriously. Lady on reception was lovely- the one star is for her.