Mackay District Community Mental Health Service - Mackay, Queensland

Overview of Mackay District Community Mental Health Service

Located at 12-14 Nelson St, Mackay QLD 4740, Australia, the Mackay District Community Mental Health Service offers vital mental health services to the community. With a phone number 749683893, it's easily accessible for those in need. Their website, accessible via mackay.health.qld.gov.au, provides comprehensive information about their services, making it a great resource for both current and potential patients.

Key Features and Accessibility

This service prides itself on being wheelchair accessible, ensuring that individuals of all abilities can receive the care they need. The facility boasts:
- Wheelchair accessible entrance
- Parking lot with spaces accommodating wheelchairs
- Wheelchair accessible restroom
- A standard restroom for everyone's convenience

Specialties and Services

The service specializes in mental health support, offering a range of therapeutic interventions aimed at improving the quality of life for those struggling with mental health issues. While some reviews suggest that clarity in diagnosis can be lacking, the emphasis on medication management and therapy is notable.

Patient Opinions and Experiences

The average opinion on Google My Business is 3.9/5, indicating a generally positive but not perfect service. Several testimonials highlight the amazing staff who provide support beyond just therapy, stepping in during emergencies when hospital visits are not feasible. However, a few reviews caution that patients might leave feeling more confused about their diagnoses than upon arrival. Despite this, many find the service helpful in getting back on track with their mental health journey.

Recommendation for Potential Visitors

For anyone considering reaching out to the Mackay District Community Mental Health Service, it's important to approach with an open mind, prepared to discuss your mental health concerns thoroughly. Given the mixed feedback on diagnosis clarity, it might be beneficial to come prepared with questions about understanding your specific condition and the rationale behind your treatment plan. The service's commitment to accessibility and emergency support is commendable, especially for those who find traditional healthcare settings challenging.

To get more detailed information, visit their website or give them a call at 749683893. Whether you're seeking therapy, medication management, or simply someone to talk to, this service stands ready to offer support tailored to your needs. Don't hesitate to take the next step in your mental health journey by connecting with them directly.

Remember, seeking help is a courageous step, and services like the Mackay District Community Mental Health Service are here to guide you through the process.

👍 Reviews of Mackay District Community Mental Health Service

Gracie R.

3/5

Great to talk to for therapy but diagnosis wise- you will leave more confused than when you came in. Essentually, they give you medications without telling you what you ACTUALLY HAVE. Did help me get back on track, but four years later I still have no idea why I was put on certain medications because i never got an actual diagnosis.

Bryce K.

4/5

The employees down here are amazing!! They have helped me out on more then 1 occasion when I really needed help and the hospital wasn’t an option for me at that stage but remember that if it is an emergency that the hospital is your best bet.

Michael P.

5/5

So helpful probably saved my life 2or 3 times in last 15 months
Very understanding and friendly
If you feel really down give them a call might not fix everything
But it can help

Edward

1/5

absolutely awful service, rude receptionists and incompetent mental health workers/ doctors. every interaction with any of their staff has made me worse then when i started on my recovery which i didn't think was possible.

Turi W.

5/5

I have had great help and support from this department.

Thank you.

Heath B.

3/5

Saroj N.

5/5

Chris G.

4/5