The Hills Private Hospital - Baulkham Hills, New South Wales

Ersilia Celio

I was recently in North wing for 3 weeks after having had bilateral full knee replacements. I found all the staff, nursing, physiotherapists, catering, cleaning and doctors to be professional, respectful and caring. Even on days when I was feeling down, there was always someone who had a moment who listened.
Whenever I needed assistance, the nursing staff were quick to respond.
Physiotherapists provided a program that helped me regain strength and movement in my knees both in the gym as well as through hydrotherapy.
One thing that I was very impressed with was that the patient board in my room was regularly updated. This included the name of the nurse looking after me on every shift, what time I should be at the gym on weekends, how much assistances I required etc.
This is not by far a new facility but is is one I would highly recommend.

nikki watson

Great health space and rehab but smoking should not be allowed in the coffee area outside the Barista Bar at any time, especially when you focus on Cardiac and Pulmonary rehab. Anyone wanting to smoke/vape should need to leave the hospital site. Please stop it!

Faisal Rasul

I am incredibly grateful for the exceptional care my mother Shamim Akhtar received at “The Hills Private Hospital”.
From the moment we arrived from Nepean Hospital after the surgery to her discharge, the entire experience of rehabilitation was marked by compassion, professionalism, and efficiency.

The medical team, led by Dr Natalia Fox and Dr Uzair Khan demonstrated not only expertise but also genuine concern for my mother's well-being. They explained her condition and treatment options clearly, ensuring we were always well-informed and involved in decision-making.

Special thanks to “All the nursing staff” including Alex, Kornika & Geysu, they were very attentive and kind, making my mother feel comfortable and cared for during her stay.

I want to extend a huge thanks to the physiotherapist's Angela Tam for the incredible support and care she provided during Shamim’s rehabilitation. Her expertise, patience, and encouragement played a significant role in my mother’s journey to recovery. From the very first session, she took the time to understand her condition and tailored a personalized treatment plan that addressed her needs effectively. Angela’s guidance throughout each exercise and therapy session not only strengthened her body but also boosted her confidence in her ability to get back on her feet.
Your dedication to her progress was evident in every interaction, and I truly appreciate the extra effort you put into ensuring she reached her goals.

I am deeply grateful to “The Hills Private Hospital” and the “Management” and cannot thank enough for the exceptional care.

Regards
Faisal Rasul (Shamim Akhtar’s Son)

Emmanuel Jabbour

Absolute amazing experience. I owe it to all the wonderful staff at North Wing. It may seem like an old facility from the outside. However inside, consists of the most amazing, knowledgeable, helpful, caring, compassionate and extremely dedicated team. The nurses, admin and management team, cleaning and kitchen staff, doctors and the physiotherapist and occupational therapist teams are the most down to earth and passionate people, creating a family like experience 100% dedicated to your recovery. I had an extremely traumatic accident and was an in patient for 4 months. With all my additional treatment and special care I not once felt like a burden. My care felt like it was always priority, even with a hospital full of patients. My recovery and progress is a compliment to all the staff involved at Hills Private, especially the North Wing team who are lead by the most experienced and knowledgeable NUM. I’ve made true friends during my stay and all the nurses always show great concern for your recovery. The food is delicious with a great variety and the facility offers all required treatments rooms to ensure your convenience. I would without a single hesitation recommend the Hills Private Hospital to anyone requiring rehab, with plenty of parking available to visitors. Thank you again to all involved in my recovery at Hills Private, I’m so grateful to have picked this as my rehab facility.

trippatrilla

as a patient with cptsd, I had to quit 3 days into this 21 day program because these group sessions in the program would have made me more distressed. When they offered me the alternative of a 30min-1hr counselling I felt quite flabbergasted as I’d be spending the rest of my day stressing out either in my room or tweaking out and feeling worse during a group activity hearing from other patients. If you have cptsd, don’t go. The councillor was also a little condescending and pretty much told me to go to a public system as they couldn’t help. If this group therapy stuff helps you, fantastic good for you. If you’re like me, do yourself some self care and not self harm by not going here.

Max Young

The nurses and other inpatients were nothing but wonderful, welcoming and supportive. It made what should have been an extremely difficult time quite easy. I have endless gratitude for everyone here who supported me through my journey, and to my caring and intelligent psychiatrist dr Benjamin. Thank you so much for your help! I highly recommend the hills if you are struggling with addiction or mental health.

ozrick33

Over the past 3 years I have unfortunately had to have 3 extended hospital admissions. My work has also involved visiting many other hospitals both public and private.

My recent stay at this hospital will be memorable for all the right reasons. My journey started by being transferred from another hospital by John, the Hills patient transfer driver who was very friendly and professional in my transfer.

Then I was met by Rob at reception for the obligatory paperwork. Rob is something of a legend. Having had previous admissions here I was pleased to see him again. He has a great skill in making people welcome and giving them assurance they are in good hands.

Every staff encounter I had was positive. Doctor Nario looked after me last year with my orthopaedic rehabilitation and again now with my cardiac rehabilitation. He listens intently, explains information in a way that is clear and ensures that no questions go unanswered.

The nurses, physiotherapists and exercise physiologists were all compassionate and competent. They helped me from striving too hard to get back to normal living.

The cleaners and meal service people had a genuine warmth about them that whilst it was a brief interaction you knew that they enjoyed what they did and were pleased to help make my stay a pleasant one.

The food was excellent. The soups were clearly made in house and were delightful. The main meals fresh, flavoursome and well cooked. Too often I have had hospital food that was bland or undercooked, not here. The quantity of the food was more than enough and I never ordered the large meals because I could never have eaten that much.

My road to recovery has had some bumps and will continue on for many, many months. I know for a fact though that my time at Hills private as an inpatient and soon outpatient has laid a critical foundation of recovery that will make that road more effective and pleasant.

I highly recommend this hospital to those with high expectations.

Mr T

Dr David Willis came highly recommended as a specialist Periodontist. His team was fantastic from booking in a time asap to getting my sons 4 wisdom teeth surgically removed. I gave 5 starts for been very professional, experienced and better priced then others. He also had few locations for added convenience 🙂
I would also highly recommend him to anyone. Thank you Dr.
Phil