MedCentres Pacific Pines - Pacific Pines, Queensland

Address: Centre, shop 8/1 Pitcairn Way, Pacific Pines QLD 4211, Australia.
Phone: 755968400.
Website: medcentres.com.au
Specialties: Medical clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 162 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of MedCentres Pacific Pines

☎️755968400

⏰ Open Hours of MedCentres Pacific Pines

Monday: 7 AM–6 PM
Tuesday: 7 AM–6 PM
Wednesday: 7 AM–6 PM
Thursday: 7 AM–6 PM
Friday: 7 AM–5 PM
Saturday: 8 AM–12:30 PM
Sunday: Closed

MedCentres Pacific Pines is a medical clinic located in Centre, shop 8/1 Pitcairn Way, Pacific Pines QLD 4211, Australia. With a phone number of 755968400, MedCentres Pacific Pines is easily accessible for appointments and inquiries. Their website, medcentres.com.au, offers comprehensive information about their services and facilities.

The clinic specializes in providing a range of medical services, making it a convenient option for individuals seeking healthcare in the Pacific Pines area. Among the notable features of MedCentres Pacific Pines are its wheelchair-accessible car park, entrance, and toilet, ensuring that the clinic is accessible to all patients.

The clinic has received mixed reviews, with a total of 162 reviews on Google My Business. The average rating for the clinic is 3.5/5, indicating that while there are some satisfied customers, there are also areas where the clinic could improve. Despite this, MedCentres Pacific Pines remains a viable option for individuals seeking medical care in the area.

One notable feature of MedCentres Pacific Pines is its wheelchair-accessible facilities. This is an important aspect for individuals with mobility issues, as it ensures that they can access the clinic's services without facing barriers. Additionally, the clinic's location in Pacific Pines makes it a convenient option for residents of the area.

👍 Reviews of MedCentres Pacific Pines

MedCentres Pacific Pines - Pacific Pines, Queensland

Hanita C.

1/5

I wouldn’t go to this medical centre anymore. The receptionist doesn’t even have a polite tone when responding to patients’ complaints, even when it’s clearly their mistake. It’s a shame I have my regular doctor there Dr. Chung Aung he’s very polite, friendly and does his services above and beyond.

I made a phone appointment at this centre two weeks ago, and a man answered. I clearly said I wanted to book a COVID booster for my husband at 1:30. He told me 1:30 was available and asked which doctor my husband sees. I replied that he could book with anyone. He spoke so fast, like he was in a hurry, and didn’t even confirm what the appointment was for!

When my husband arrived, they told him they don’t do COVID boosters. So why on earth did they book the appointment? And they probably charged Medicare for it too!

They’re very tricky—I don’t even know why I booked with them again when we had a similar issue last time.

After my husband came home without the COVID booster, I had to call them back. Hannah answered, and at first, I was fine with her explanation that they haven’t done COVID boosters for years and that pharmacies handle them now. But then she told me I needed to specify which booster I wanted. I told her I had clearly said “COVID booster,” but she made me feel stupid by pointing out that they do many different boosters.

The whole experience was frustrating and completely avoidable if the receptionist had just done their job properly in the first place.

Daniel B.

5/5

I've been a patient at this GP practice for a while, and I have to say, the experience has been outstanding. Josh at reception goes above and beyond in every interaction—his competence and professionalism are unmatched. Honestly, a new job title should be created just to reflect the level of service he provides! Professional Patient Persevere? Make it happen!

As for Dr. Cartwright, his knowledge and expertise are truly impressive. He’s got the wisdom of someone with decades of experience, so much so that I often think he should have grey hair to match! I always feel confident and well-cared for in his hands. Plus, he puts up with my non-sense, smiles. Highly recommend this practice!

noor A.

1/5

Don't go to Dr Sabahatin Matin. She was so unfriendly and unhelpful. She showed no understanding to my condition and asked about my background which seemed to influence her treatment of me afterwards. She needs to do a course on people skills!

Charmaine F.

5/5

I have been attending MedCentres Pacific Pines since it opened and I have always found everyone to be friendly, attentive and quite thorough. From the team on Reception (especially Josh), to the nursing staff and my Doctor, Dr Raju, the service is fantastic.

Stacey H.

5/5

I cannot speak highly enough of this medical centre. DR Troy and Christian are incredible doctors, they are very Caring and attentive! The front admin staff are also amazing, always greeting you with a smile, very friendly and accommodating to your appointment needs. Thankyou to all Drs and staff at this practice. You are all incredible!!

Es S.

5/5

Lovely GP practice. I ser Dr Sabahat Matin & she is a lovely doctor who cares & is thorough with her care.

J.M

1/5

I had my appointment with "Dr" Christian E. This appointment would have to be the worst visit ever. When I told him about my concerns he just fobbed me off, He didn't do any tests, he was very abrupt, extremely rude and didnt want to listen to the question's I was asking, he didn't even ask about family history. He tried to prescribed the wrong medication until i pulled him up on it and said thats wrong. The consultation was over within 2 minutes and seemed that he was trying to push me out the door... I now have to go to a real doctor. If you don't like being a doctor anymore, maybe you should consider a new career.

Emily S.

5/5

Love MedCentres Pac Pines, Hannah and Josh on reception always make us feel so welcome and the wonderful Dr Raj takes excellent care of our entire family!
He is so kind and always has time for my questions yet never seem to run late. He takes incredible care of both our kids and asks holistic questions to try and genuinely treat problems. Highly recommend his care. Thanks for being a legend Dr Raj!