Meridian Alex Beach Apartments - Alexandra Headland, Queensland

Lauren N.

Spectacular place to stay!
We stayed in the 3 bedroom apartment, fantastic location with beautiful views.
The apartment has every thing you need and is very spacious, wonderful managers that go above and beyond to meet expectations.
Will be back, thank-you for a fabulous stay!

Baddie T.

BEST HOTEL EVER. The manager Colleen was so so so kind. Ray her husband was also a very nice guy. The rooms had INCREDIBLE views. If your trying to get a amazing place to stay I would 1000 percent come here.

Kelle W.

Booked a 3 bedroom (6 pax) apartment for our family of 6 adults
(Apt 303) following two phone conversations (including a phone walk through the Meridian website together) with the Manager of Beaches on Sixth (Lyn) where we enjoyed a stay at the same time last year.

The property is in a good location with lots of eating options and opposite the beach. It is also opposite a busy main road and can be quite noisy. The rear of the property faces a lake with much less road noise.

The apartment we were allocated does not appear in any of the photos shown on the website. The standard of accommodation is in no way reflective of the images shown in the Meridien website link provided to me when discussing our options. It is completely misleading. The apartment we were allocated presented as very 'down at heel' in much need of painting, repairing and a deep clean. Further, for an apartment sleeping 6 people, we had access to one car bay, however all other apartments have two car bays. We were informed 'the owner was using the other car bay'. The only other parking options are visitor parking when available and 2hr street parking. There are all day parks on the street, however there was a large van, a coaster bus (taking up two all day bays) and cars parked in these spots that did not move over our entire stay of 5 nights. This makes it difficult when out and about enjoying the region, having to be mindful to come back and move the car every two hours, if another park is available. Difficult in peak summer holidays.

303 smelt musty, mouldy and sour, was dirty, dusty with visible black mould and cobwebs on all window frames, in and around the air conditioning and on the main ensuite screen door. Walls were covered in scrapes, dirty marks, stained brown carpet in the living room, furniture (master bedhead, lounge, dining chairs, coffee table, TV unit) were visibly dirty, dusty and grimy, the settee show brown dirt and ingrained grime, the sheets were stained (outside laundry issue), pubic hair in the toilet area and the windows/sliding doors and balustrading glass so dirty they were nearly opaque. I understand being near the ocean however this level of dirt/salt/grime has obviously built up over time. The refrigerator had leftover 'sticky brown food smears' on the freezer handle and the freezer smelt sour. Another significant concern is the unlocked cupboard of 'handyman supplies including paint tins, mineral turps, sharp tools that can be easily accessed by smaller children.

The carpet edging tacks in the main bedroom protrude through the carpet (and into your foot), causing pain and ongoing discomfort. Importantly, the main and second room beds were very, very old and lacking in any spring support/movement at all, requiring a bamboo and old style foam (caked in dust) mattress toppers to make up some level of comfort. Despite this, it made for a significantly uncomfortable sleep.

In terms of utensils, they needed a wash before use and plates were old style catering grade mismatched. It is not well equipped for a holiday rental (one pair of tongs and no salad servers).

Management were notified immediately (via phone and email) on arrival and invited to view themselves, they declined due to Sunday being only day off however Colleen (building Manager for Meridian) arrived within 10 minutes of our call ending. Colleen and her husband viewed the apartment and conceded after a while it was 'not good enough', and proceeded to clean the windows, mould, vents and some surfaces that afternoon and the next day. They were apologetic and did their best to remedy the situation.

I would not recommend staying at this property without confirming the apartment you are booking is as advertised on their website.

Brody B.

paid $720 for false advertising, rooms were nothing as what it says in the picture and description. picture showed a spa and a renovated apartment ours was the opposite. the aircon was full of dust and filters on the aircon said it was due for a clean . The room smelt like wet carpet, rang up on the first night of arrival about the apartment and they said to talk to them in the morning about it. wouldn't refund both nights. they made it about themselves to why it wasn't clean, there health ect.disappointed as we travelled all this way for false advertising and wasted money for a holiday to spend with my family
could of refunded 25% of the first night .

andres S.

The accomodation was stunning with a great view and great location near the beach. The service was wonderful and everything were clean. Definitely recommend this place.

Victoria I.

What an amazing find! A quick get away for a group of friends that needed some R&R. We shouted ourselves the penthouse and no regrets. Ample room for everyone to have their own space. The location, the view and the upstairs bar was just fab. Filled the cup of this group of weary Mum's. Attentive service and overall a fab spot. Will be back.

Michael R.

Location was great and close to all major attractions in Sunshine Coast, had a nice communinal BBQ area and the view from the apartment was superb.
However, their were a few downsides:
1. The photos shown under 4 bed penthouse did not match our apartment in 602 at all, please update the photos to match so customers know what they are booking
2. Upstairs gets really hot during the day and we were never able to use the room
3. No bath tub in the whole apartment eventhough one is present in the photos
4. Sliding door to the balcony was broken
5. Only one living area which felt quite small with a group of 8 adults and 3 newborns
6. Owner had his car parked in one of the 2 available spots for the duration of our stay, however reception was accommodating to our needs and managed to still provide us with 2 car spaces
Overall, I wouldn't recommend staying here, would look at the new apartments/hotels nearby

Liakat A.

Thank you for Outstanding Service. Perfect location with lovely rooms. Best ocean views.