Fraser Shores Medical Centre - Urraween, Queensland

Address: Suite 9/1/17 Hershel Ct, Urraween QLD 4655, Australia.
Phone: 741246333.
Website: frasershoresmedical.com.au
Specialties: Medical clinic, Doctor, General practitioner, Skin care clinic.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 78 reviews on Google My Business.
Average opinion: 2.2/5.

📌 Location of Fraser Shores Medical Centre

☎️741246333

⏰ Open Hours of Fraser Shores Medical Centre

Monday: 8 AM–7 PM
Tuesday: 8 AM–7 PM
Wednesday: 8 AM–7 PM
Thursday: 8 AM–7 PM
Friday: 8 AM–7 PM
Saturday: 8 AM–2 PM
Sunday: Closed

Overview of Fraser Shores Medical Centre

Fraser Shores Medical Centre, located at Suite 9/1/17 Hershel Ct, Urraween QLD 4655, Australia, is a reputable medical facility serving the local community. With a phone number 741246333 readily available, patients can easily reach out for assistance. To learn more about their services and availability, visiting their website frasershoresmedical.com.au is highly recommended.

Key Features and Services

The medical center specializes in a variety of services under one roof, making it a convenient choice for patients. These specialties include Medical clinic, General practitioner services, and a dedicated Skin care clinic. For individuals seeking comprehensive healthcare solutions, Fraser Shores Medical Centre stands out.

Accessibility and Facilities

Noteworthy for its accessibility, the center offers wheelchair-accessible car park, an accessible entrance, and wheelchair-accessible toilet. These features ensure that patients of all mobility levels can receive treatment comfortably and without barriers.

Patient Reviews and Satisfaction

Despite some positive feedback, including a long-standing patient mentioning the friendly and professional services over a decade, the overall patient sentiment is mixed. With 78 reviews on Google My Business, the average opinion stands at a modest 2.2/5. This indicates room for improvement in certain aspects of patient care and facility management. While some patients express satisfaction with the clean, air-conditioned environment and the reception staff's effort to make them feel like part of a family, others seem to have concerns that haven't been fully addressed.

Recommendation for Potential Visitors

For those considering visiting Fraser Shores Medical Centre, it’s advisable to prepare for a variety of experiences. The center’s commitment to accessibility and clean facilities is commendable. However, given the average satisfaction rating, prospective patients might want to come with realistic expectations. It's crucial to contact the center directly through their website to schedule an appointment and discuss any specific concerns or requirements beforehand. This proactive approach can help manage expectations and ensure a smoother experience.

👍 Reviews of Fraser Shores Medical Centre

Fraser Shores Medical Centre - Urraween, Queensland

Fiona R.

5/5

Extremely happy with the friendly professional services I receive, have been a patient here for 10 yrs, have always received a friendly service, receptionist make me feel part of a family. Doctors bother to notify me if results worry them, I have no interest in seeking any other practice, Fraser shores medical centre is clean, comfortably air-conditioned.
t by this practice

Riah L.

4/5

My family and I have had a great experience here. We have seen Dr. Amir and Dr. Ben with great experiences.

Reception staff have good communication especially if they anticipate longer wait times- which is the only let down on occasion.

Dr. Amir is very kind and thorough. He has been great with my toddler and I. Happy we joined this practice since moving to Hervey Bay.

Sarah S.

1/5

If I could rate a zero - I would. My mother is diabetic and left town forgetting her insulin needles and has been calling for FOUR DAYS attempting to speak to a doctor and get a script and reception have been absolutely zero help. They have been rude and dismissive of a potentially life threatening situation. Shame on you!

Fred J.

1/5

In my experience, very long wait times in the waiting room compared to other GP's I have used in Hervey Bay. Some appoints have been 1- 2 hrs late.
Nice presentation. Nice doctors. Lift your game in overbooking and you would probably have a great review rating.
If Overbooking as a policy be aware it wastes the time of every patient affected and causes other flow on issues to patients, their carers, their workplaces etc...

Rainbow W.

5/5

Might be a bit of a wait but the doctors are very nice & respectful. Recommended practice.

PrincessRitchie12

4/5

Have never had any issues at this practice other than long wait times. Doctors that I have been treated by have been lovely and professional (Dr Flor and Dr Ben). Receptionists are understandably under the pump but always manage to have a welcoming smile and have always been lovely over the phone when I have called with questions.

Bret O.

1/5

Had major diarrhoea condition called this practice to make an appointment was 3 mins late and the arrogant receptionist cancelled my appointment therefore having to admit myself into emergency at Hervey Bay hospital ? Saturday 27/4/24 worst patient care I’ve ever experienced don’t even bother heartless woman and very poorly run practice be warned people

Bodene J.

2/5

3 different doctors seen can't seem to get a appointment with a regular one as they leave. No bulk billing have to pay for appointments to just get test results each time, As per doctor wanting to discuss this with you like we can all afford to go back every week. Receptionist aren't the friendliest. Will be finding a new doctor.