Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland

Address: 437-439 Woolcock St, Garbutt QLD 4814, Australia.
Phone: 747281200.
Website: ilsau.com.au
Specialties: Mobility equipment supplier, Disability equipment supplier, E-commerce service, Wheelchair rental service, Wheelchair repair service, Wheelchair store.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 85 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Independent Living Specialists (ILS) - Townsville Showroom

Independent Living Specialists (ILS) - Townsville Showroom 437-439 Woolcock St, Garbutt QLD 4814, Australia

⏰ Open Hours of Independent Living Specialists (ILS) - Townsville Showroom

  • Monday: 8:30 AM–4:30 PM
  • Tuesday: 8:30 AM–4:30 PM
  • Wednesday: 8:30 AM–4:30 PM
  • Thursday: 8:30 AM–4:30 PM
  • Friday: 8:30 AM–4:30 PM
  • Saturday: Closed
  • Sunday: Closed

Independent Living Specialists (ILS) - Townsville Showroom: A Premier Destination for Mobility and Disability Needs

Located at Address: 437-439 Woolock Street, Garbutt QLD 4814, Australia, Independent Living Specialists (ILS) Townsville Showroom stands out as a comprehensive resource for anyone seeking mobility and disability equipment. Their convenient location, complete with a wheelchair-accessible car park and entrance, ensures that customers of all abilities can easily visit their store.

What Makes ILS Unique

ILS offers an array of essential services and products tailored to enhance the independence of individuals with mobility challenges. Their specialties include:

- Mobility Equipment Supplier: Sourcing and supplying everything from wheelchairs to mobility scooters.

- Disability Equipment Supplier: Catering to a wide range of needs with suitable disability tools and aids.

- E-commerce Service: Shopping online for convenience, with options available on their website.

- Wheelchair Rental Service: Offering temporary solutions for those in need.

- Wheelchair Repair Service: Ensuring your equipment is in top condition.

- Wheelchair Store: A physical space where you can see, test, and purchase products.

One of the standout features of ILS is their customer service. Staff members are not only knowledgeable but also incredibly friendly and attentive. For instance, a young lady named Narelle demonstrated exceptional product knowledge and provided assistance with kindness and politeness. Customers have reported feeling well-supported, with many expressing their intention to return for future needs, highlighting the store's reliability and customer-centric approach.

Customer Reviews and Opinions

The reviews on Google My Business paint a glowing picture of ILS. With an impressive average opinion of 4.3/5 based on 85 reviews, customers consistently praise the store for its wide open space, making it easy to find everything you need. The staff's expertise is frequently highlighted, especially when helping locate specialized items like a Fall Watch for elderly family members.

Many visitors appreciate the personalized service, noting that the staff listen and assist in a very kind manner. This makes ILS not just a shop but a trusted partner in enhancing one's independence and quality of life.

Finding ILS

For those looking to experience firsthand the support and variety that ILS Townsville Showroom offers, visiting the physical store is highly recommended. However, the convenience of their e-commerce platform means that you can also explore their extensive range of products and services online from the comfort of your home.

Don't miss out on the opportunity to enhance your mobility and independence. Contact ILS by visiting their website, or simply give them a call at 747281200. Their knowledgeable staff will guide you through their offerings and help you find the perfect solutions tailored to your needs. With such a welcoming environment and a commitment to customer satisfaction, ILS is definitely a store worth exploring for all your mobility and disability needs.

👍 Reviews of Independent Living Specialists (ILS) - Townsville Showroom

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Neil S.
5/5

very friendly staff with wide open space to find everything you need in one place

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Jo W.
5/5

The young lady, Narelle that served us was knowledgeable about the products. She listened and assisted us in a very kind and polite manner. We will make this our first point of call for any future products needed. Thank you for your service today.

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Natasha M.
5/5

Very helpful staff. They know their products and helped me find a Fall Watch for an elderly family member.

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Anne S.
5/5

Best place in town - wonderful people, wonderful service! I'm so happy I found this store. I have since switched to buying my products exclusively from them - thanks to the excellent and caring staff. I have had such prompt and expert service from Rodrigue, as well as very kind assistance from Kym, Kenny, Bonnie, Kayla, Marcella, Bob the manager, and all the Staff. Most highly recommend!

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Renee W.
5/5

Large range of top quality aides to buy or hire. Very helpful & friendly staff.

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Andy W.
1/5

Not happy at all with the service, staff didn't even no that the equipment had been picked up. 🙄 Than they over charged mum mum, and than they called me because they wanted more money. You people need to get you act together and get a new payment system. Will never use you again nor will we recommend your business to anyone. 👎👎👎👎👎

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
Malcolm T.
5/5

The service was friendly and personal and great. Tried finding the product but found they don't stock it now and told us to go to the opposition near as they should have it.

Independent Living Specialists (ILS) - Townsville Showroom - Garbutt, Queensland
TriSarah _.
1/5

If you like waiting 1-2 months (with multiple un-returned phonecalls in between) for a simple yet important service or part for your wheelchair definitely give these guys a call! Lacking customer service and urgency.

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