Florey Medical - Florey, Australian Capital Territory

Rachel Barker

I have been coming here, and bringing my kids here, more than twenty years. I find both the doctors and the staff consistently polite and efficient. The doctors that join the practice stick around long term, which is a good indicator - there used to be three regulars, now it's more like eight. I have appreciated their walk-in option many times - if I can't get an appointment, I or my child can still get seen, at the cost of 15-30min wait time. Appointments mostly cost $100-$120 as at Oct 2024, and the medicare rebate returns approximately $40 of that. The centre is open on evenings and weekends. There is a pathology collection room on site as well, although the hours are more limited.

James M

We visited the medical centre today and despite being short staffed, I was impressed by the incredible service provided by Eryn. She was attentive, professional and went above and beyond to ensure everything ran smoothly. Her dedication truly made a difference to our experience. Thank you, Eryn!

Martin Male

It took me almost 6 weeks to book in to see the Dr.
Whilst the staff were pleasant, I waited for over half an hour for what was meant to be along consultation and I had maybe ten minutes with the Dr . I didn't feel the Dr actually listen, he seemed more interested in moving on to the next patient. I was then charged $140 for this consultation

Guy Allen

Been coming here off and on since about 1995. Apart from one of my kids having a really poor vaccination experience from a visiting nurse, all of my visits here have always been useful. All the GPs here have been great with the kids, and quite personable. Very happy with the medical knowledge and treatments recommended. I feel that we are lucky to have this medical centre in this area.

David Rudland

Staff are always friendly and efficient. The phone call wait can be quite long but I always get through. Hot Docs works well too. Doctors are fantastic. Will continue to use this practice as my main go to clinic.

Sue Masullo

Been attending Florey for 10+.years. I book appointment on line and always on time. If an emergency I can just walk in and the wait is not too long. Dr Pratap is an amazing GP, who has assisted me with many issues. It is also good to ring for a script and I then receive e-script, usually same day. Nurse is great with vaccinations.

Mikhaela Gilchrist

Super friendly staff and Dr. Nadia was amazing with my 3 year old son. So happy that I have a practice so close to my house that is so welcoming and friendly.

Linda Yue

I went to Florey Medical Center see doctor Stephen Tang as I got left side ear and head nerve pain for couple days last Tuesday. While I swallow anything, the nerve pain was very bad, however, it was quick appointment as usual and he prescribed me antibiotics with another muscle pain medication called Norgesic. Without telling me any side effects and day 4, I got most of Norgesic side effects like dryness of mouth, tachycardia, palpitations, blurred vision, weakness, nausea, headache, dizziness and drowsiness on Friday night, my heartbeat was quick and body was shaking, holding a cup of tea felt tired and made my whole long weekend miserable, I thought I was dying. Except for taking the medicine, I never had any of this before, so I checked the side effects and found out. Asked a nurse I know, she was surprised why gave me Norgesic! Went to see my GP yesterday and she also mentioned if no muscle pain and join issue, it shouldn’t prescribe Norgesic, even though needed, patient should be told not to use with other medicine like panadol as Norgesic is double panadol dose with sth else together. The side effects need at least a week to get out of body system completely. Clearly Mr Tang’ job wasn’t done correctly by not telling the side effects and with cautions. Knowing him from others stories, not surprised at all how he treats his patients, he is the famous doctor with any appointments less than 10 minutes. I will never go to Florey medical center again. Hopefully, everyone be careful before you take any medication, please check what you got from the doctor and make sure it’s safe to take it.

13/10/2024, today I want to add sth regarding to Dr Tang’s phone call on Thursday after my first comment made above on 09/10/2024. He did apologize and told me his manager had a conversation with him, he wanted me to withdraw my above comment by refund my $100 fee, otherwise he will be in trouble while his boss coming back from America in three weeks. He also mentioned he didn’t know I got the side affects so bad as he normally prescribes to teenagers who play sports got injury or muscle pain. 1st of Oct was his first day back from holiday and his brain wasn’t full functional etc. Hearing what he said on that day and the reception asked my account details added “is everything all good now? You will receive refund in few days”. I was very angry. Sharing my experience in here wasn’t trying to make a big deal but remind others. His explanation made me feel is my faults to have serious side effects than others. Doesn’t matter what your manager and boss think, it’s your negligence without telling your patient while there is warming showing “do not take this medicine for longer than a few days at a time, do not take with other products containing paracetamol, do not drive a motor vehicle and operate machinery”, he didn’t mention a word for these. Was I in a injury with any long term muscle pain? Why prescribe me 100 tablets? Lucky I only had 22 tables and stop because so sick, what if I had alcohol during that long weekend or drove long distances to somewhere, imagine things could bad happen to me. Yesterday, my friend showed her GP prescribed 12 tablets while her ankle injured when she was skiing couple of month ago and told her to be careful if any unwell feelings. Other GP said Norgesic side affects might take longer than a week to past all, my travel plan to overseas had to change, I will have to get relevant healthy check to make sure no further damage. Unfortunately, I won’t withdraw my true experience and I have my rights to do so, if your clinic and yourself care about reputation so much, better to care your patients and put yourself in my shoes, because you are the one we trust and count on you while we need medical advice!