Hammondville Medical Centre - Hammondville, New South Wales

Hammondville Medical Centre, located at Address: 192-194 Heathcote Rd, Hammondville NSW 2170, Australia, is a comprehensive medical facility that offers a wide range of healthcare services. With a phone number of 298252222, this medical center is easily accessible for patients in need of immediate medical attention. The centre's website, ipn.com.au, provides valuable information about their services, doctors, and location.

The Hammondville Medical Centre offers various medical specialties, including Medical Center, General practitioner, Mental health clinic, Women's health clinic, Occupational health service, Pregnancy care center, Skin care clinic. These specialties make the center an ideal choice for individuals seeking high-quality medical care for themselves and their families. The mental health clinic, women's health clinic, and pregnancy care center are particularly noteworthy, as they cater to the unique healthcare needs of women at different stages of their lives.

The center is wheelchair accessible, with a wheelchair-friendly entrance, parking lot, and restroom. This feature is essential for individuals with mobility challenges and demonstrates the center's commitment to providing accessible healthcare services. The center is also LGBTQ+ friendly, ensuring that all patients feel welcome and comfortable seeking medical care.

Additionally, the center has received 130 reviews on Google My Business, highlighting the community's trust and reliance on the facility. The average opinion: 2.6/5 indicates that there is room for improvement, but it is essential to note that every patient's experience and satisfaction level may vary. Therefore, it is recommended that potential patients read through the reviews to gain a comprehensive understanding of the center's strengths and areas for improvement.

Reviews of Hammondville Medical Centre

RJ

2/5

A key concern with this medical center is the consistently long waiting times, which typically range from 30 minutes to 90 minutes. In today's tech-driven world, they should consider using an app to provide real-time updates on appointment statuses. Time is valuable, and these delays feel like an unnecessary waste.

Jay D

1/5

The worse doctor practice I’ve been too.
I had an appointment and when I came they said I hadn’t been booked in? I told them I received a text to fill my details after my phone call to make my appointment. The receptionist said yes that is usually the process but I haven’t been booked in. She then put me down as a “walk in” and I waited 2 hours for my consultation. When I went in the doctor, she told me that they had booked 3 people in one time for her and she was running extremely behind. She told me she didn’t have time for my problem and that we had to be quick and to book another appointment if I wanted to consult more for why I came. So that I did, I made another appointment, came again and the exact same thing happened. This place is a joke and they don’t care about patients. Don’t waste your time.

JIAQI YANG

5/5

Received immediate and good care. My little one was sick and we went as walked in patient. I thought it will be a long wait, but the reception and the nurse took us in the treatment room right away. They gave the little one some pain killer to ease the pain and an ice lolly, while waiting for the doctor. We are very happy for the service. A big thank you to Sue, the nurse.

Aileen Guillermo

2/5

Generally a good experience but today was not one of those days. Appointment booked at 12.30pm and got seen after an hour after multiple check-ins with the reception to understand the delay. The response from the reception is a standard response of "you're next in the queue" and only to find out in the end that the doctor has skipped us. It was frustrating as the appointment was booked to accommodate the convenient time for us as I had afternoon meetings to attend. What would have worked is for the reception to investigate properly to see which patient is in the room currently being checked-on and also even checking-in with the doctor if he has us in his queue rather than the reception assuming we were. The red alert should be at the half hour wait when the patient is following up as the expectation is that an advanced medical centre will adhere to the appointment booking times. This is definitely a big room for improvement!

Vlad Pecanac

5/5

Prompt and professional.
I had an accident in the bathroom.
Resulting in a big / deep cut.
I called ahead and the staff were very helpful.
They took me in straight away,
10 stitches later they saved me hours of wait at the hospital. Thank you so much Hammondville Medical Centre.

Mark Darby

5/5

The reception team is always friendly, professional, and accommodating. The GPs are experienced & approachable. Highly recommend!

Bianca

5/5

Dr Andrew is great, patient and so kind. He really does take the time to understand why you are there, you are not just another number. Highly recommend.

Linda Moussa

2/5

Convenient location for Wattle Grove and Hammondville residents but very limited in what they actually do. I found reception to be quite friendly. However, most doctors don’t want to spend more than 10 minutes with you. Great if you already know what you need but if you are worried about health you may need to go somewhere else. They are great for giving out certificates, for renewing existing prescriptions and for referrals to other places but not for any kind meaningful diagnosis or treatment.